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Question: john perry yesterday i think you are right that...

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керу John Perry Yesterday I think you are right that people have different preferences for buying things from different vendors. Buying a product from 2 different retailers can feel quite different. It could stem from customer service, location, return feature, etc. All of these matter. In fact, you can think about them in terms of elasticity. Elasticity is more than just about price and income and price of related goods. It is a very flexible (yeah, I am hilarious!) idea that can be applied in all sorts of ways. So, someone want to describe what the elasticity of customer service might mean? An example? Thoughts? Dr. John
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