Question: 1 among her responsibilities as an operations manager are forecasting...
Among her responsibilities, as an Operations Manager, are forecasting, inventory management, scheduling, quality assurance, and maintenance.
a.What kinds of things would likely require forecasts?
b.What inventory items does Hazel probably have?
c.What scheduling must she do? What things might occur to disrupt schedules and cause Hazel to reschedule?
d.What kinds of maintenance must be performed?
e.In what ways are Hazel's customers most likely to judge the quality of her lawn care services?
2. All managers have to cope with variation.
a.What are the major sources of variation that Hazel has to contend with?
b.How might these sources of variation impact Hazel’s ability to match supply and demand?
c.What are some ways she can cope with variation?