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Question: 10 identify and explain an example of a workplace policy...

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10. Identify and explain an example of a workplace policy and procedure that can assist in creating effective workplace relations. 

 

11. Explain how a workplace Code of Conduct can assist in promoting positive workplace relationships. Give an example to illustrate your answer. 

 

 

12. Describe five methods of communicating information to a team. 

 

 

13. Describe the advantages of face-to-face communication.

 

 

14. Describe three effective communication techniques.  

 

 

15. Outline the key steps that should be followed to identify and resolve workplace problems.

 

 

16. Explain three methods of resolving conflict at work.

 

 

17. Explain two methods that can be used to manage poor work performance.

 

 

18. Explain two methods of monitoring work performance and how to analyse and improve work relationships based on the information from the monitoring.

 

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