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  3. 14 demographics is defined as the characteristics used to classify...

Question: 14 demographics is defined as the characteristics used to classify...

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14. Demographics is defined as the characteristics used to classify consumers on the basis of criteria such as age, education, income, gender, and occupation:

True

False

15. Upgrades is defined as receiving a better class of service or facility than was paid for, such as moving from coach to first class:

True

False

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