# Question: 3 the staff at the new york zoo ticket booths...

###### Question details

3). The staff at the New York Zoo ticket booths are able to distribute tickets and maps to 440 customers per hour; on a typical day, an average of 352 patrons arrive to enjoy the zoo every hour. At this time there is only a single ticket booth in use. At any given point in time, what is the probability that the ticket booth is busy? (Provide your answer in decimal - not percentage - format, rounding to 2 digits; e.g. 0.50.). Also how long does the average zoo customer spend waiting in line at the ticket booth. Provide your answer in seconds and round to 1 decimal. The Zoo manager has decided to install a second window (M/M/2) with an identical service rate. What is the probability that at least one of the two booths is helping a customer at any given time? (Provide answer in 4-digit decimal format as in the template, e.g., 0.7650)