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Question: 6 if there are any issues concerns or problems identified...

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6. If there are any issues, concerns or problems identified by team members, you may need to refer to relevant persons as required. Give an example of a person you may need to consult. 7. What is the role of a frontline manager and how does their role affect the work team? 8. Describe what outcomes, outputs and key performance indicators may refer to. 9. How could an organisation provided support for team members in meeting their expected performance outcomes? 10. Outline three (3) strategies that could be used to ensure team members have an input into planning, decision making and operational aspects of the work team.

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