Question: a quality control activity analysis indicated the following four activity...
A quality control activity analysis indicated the following four activity costs of a hotel.
|Verifying credit card information||91,000|
|Customer service training||364,000|
|Discounting room rates due to poor customer service||273,000|
|Reprinting customer invoices due to errors detected before given to customer||182,000|
Sales are $6,500,000 for the year. Prepare a cost of quality report.
Present percentage values to one decimal place.
|Cost of Quality Report|
|Quality Cost Classification||Quality Cost||Percent of Total Quality Cost||Percent of Total Sales|