1. Business
  2. Accounting
  3. a quality control activity analysis indicated the following four activity...

Question: a quality control activity analysis indicated the following four activity...

Question details

A quality control activity analysis indicated the following four activity costs of a hotel.

Verifying credit card information 91,000
Customer service training 364,000
Discounting room rates due to poor customer service 273,000
Reprinting customer invoices due to errors detected before given to customer 182,000
Total $910,000

Sales are $6,500,000 for the year. Prepare a cost of quality report.

Present percentage values to one decimal place.

Cost of Quality Report
Quality Cost Classification Quality Cost Percent of Total Quality Cost Percent of Total Sales
Prevention $ % %
Appraisal % %
External Failure % %
Internal Failure % %
Total $ % %
Solution by an expert tutor
Blurred Solution
This question has been solved
Subscribe to see this solution