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Question: a sources of stress complete the personal stress questionnaire and...

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URGENT URGENT 

A. Sources of Stress

Complete the personal stress questionnaire and read the section on understanding stress in the participant reference materials and then complete the following questions.

 

1.    Identify four things at home or work that cause you to feel stressed?

 

 

 

 

 

 

 

 

2.    What symptoms of stress have you experienced?

 

 

 

 

 

 

 

3.    Match the types of stress with the correct description:

No.

Type of Stress

Description

1

Reactive stress

A

A reaction to demands that is sudden and unexpected.

2

Cumulative stress

B

A physical and emotional state of distress that occurs when the demands made on a person exceed the person’s capacity to cope.

3

Critical incident stress

C

A reaction to dealing with memories of a traumatic event.

4

Post-traumatic stress

D

A reaction to a series of continual stressors.

 

 

4.    Identify two examples of client behaviour that you would find stressful.

 

 

 

 

 

 

 

5.    Identify two examples of situations that might arise when working with colleagues that you would find stressful.

 

 

 

 

 

 

 

 

6.    Identify two examples of stressful working conditions that you would find stressful.

 

 

 

 

 

 

 

A. Strategies for Managing Stress

 

Read the section on managing stress in the participant reference materials and then complete the following questions.

 

1.    What strategies have worked for you in coping with stress?

(refer back to the personal stress questionnaire)

 

 

 

 

 

 

 

 

 

2.    Why is it important to:

a.    Set realistic goals?

 

 

 

 

 

 

 

b.    Schedule tasks?

 

 

 

 

 

 

 

 

c.    Be organised?

 

 

 

 

 

 

 

 

3.    Work/Life Balance

Complete the work/life balance questionnaire in the participant reference materials and answer the following question.

 

How would you describe your approach to work/life balance?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4.    Active or Passive Stress Management

Complete the Active or Passive Stress Management questionnaire in the participant reference materials and answer the following question.

 

Do you consider that you actively manage any stress?

Give reasons for your answer.

 

 

 

 

 

 

 

 

 

 

 

 

 

5.    What should a debrief accomplish?

 

 

 

 

 

 

 

 

 

6.    Describe at least two ways in which the Fair Work Act can assist employees in reducing stress in the workplace. 

 

 

 

 

 

 

 

 

 

 

7.    Below are some support services you can access when dealing with stress. Complete the table below for each support service.

 

Support

What they can offer?

Workplace peer support officer

 

Workplace counsellor

 

General practitioner

 

Psychologist

 

Psychiatrist

 

www.beyondblue.org.au

 

www.blackdoginstitute.org.au

 

Lifeline phone assistance (13 11 14)

 

 

 

 

 

A. Stress Management Plan

Review the answers to the previous exercises and develop a personal stress management plan that you can use when managing stress in your workplace.

 

1.    Identify at least six sources or triggers of stress in your workplace.

 

 

 

 

 

 

 

2.    Identify at least six strategies that you use to manage stress when it arises in your workplace.

 

 

 

 

A. Managing stressful situations

Whilst completing the workplace requirements of this module, you are to identify two stressful situations where you had to use stress management techniques in dealing with the stressful situations.

Situation 1

Describe the situation, including why it was stressful.

 

 

 

 

 

 

 

 

What was your reaction to the stressful situation?

 

 

 

 

 

 

 

 

What stress management strategies did you use in dealing with the stressful situation? How effective were they? Complete the table below

Stress management strategy used

How effective was the strategy?

 

 

 

 

 

 

 

 

 

 

 

 

 

Situation 2

Describe the situation, including why it was stressful.

 

 

 

 

 

 

 

 

What was your reaction to the stressful situation?

 

 

 

 

 

 

 

 

What stress management strategies did you use in dealing with the stressful situation? How effective were they? Complete the table below

Stress management strategy used

How effective was the strategy?

 

 

 

 

 

 

 

 

 

 

 

A. Stress Management Plan evaluation

This activity is to be completed at least 3 months after completing the initial stress management plan (activity C) based on the experience of using the plan in the workplace and completion of activity D.

1.    Identify at least two aspects of the stress management plan that worked well.

 

 

2.    Identify at least two aspects of the stress management plan that require improvement.

 

 

 

Develop a revised stress management plan based on your experiences during this module.

 

1.    Identify at least six sources or triggers of stress in your workplace.

 

 

 

 

 

 

 

2.    Identify at least six strategies that you use to manage stress when it arises in your workplace.

 

 

 

 

 

 

 

 

 

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