1. Social Sciences
  2. Psychology
  3. many times you can encounter consumers who may be frustrated...

Question: many times you can encounter consumers who may be frustrated...

Question details

Many times you can encounter consumers who may be frustrated with you as a worker to the point that they stop seeing you, ask for a new worker, fire you or terminate services. Since consumers have the right to self-determination then you need to respect their ability to indicate if they want to stay involved in services and with whom. Challenges present themselves when you are working with a consumer and their family indicates a dissatisfaction with the services provided. What steps would you need to take to address these concerns with the family and the consumer?

Solution by an expert tutor
Blurred Solution
This question has been solved
Subscribe to see this solution