Marie-Reine manages an international supply chain. She is
concerned because the company's revenues and profits have dipped
recently. Some of the managers she supervises say that the problems
have to do with the general environment in which the company
operates, while others insist that the problems are related to the
task environment. What step could Marie-Reine take to determine
whether the general environment, the task environment, or both are
at the root of the problem?
||It's impossible to differentiate the task environment from the
general environment, so Marie-Reine can't do anything in this
||Marie-Reine could interview suppliers to determine what
problems (if any) they have with distributors.
||She could tell a researcher to find out whether recent economic
changes relate to the economy in general or to the company's
specific fields and locations.
||She could direct one of her employees to research whether the
problems are economic or political in nature.