Question: question 42 the four utilities offered to consumers through retailing...

QUESTION 42

The four utilities offered to consumers through retailing are

		convenience, performance, possession, and form.
		time, place, possession, and form.
		product, price, place, and promotion.
		people, productivity, process, and physical environment.
		convenience, consistency, competition, and choice.

QUESTION 43

The wholesalers most prevalent in the hardware, drug, and clothing industries would be __________.

		specialty wholesalers
		full-line wholesalers
		cash and carry wholesalers
		limited-line wholesalers
		universal wholesalers

QUESTION 44

Your local Safeway grocery store is MOST LIKELY classified as which retail variation based on the number of items it carries?

		single-line
		full service
		full-line
		limited service
		limited-line

QUESTION 45

Wholesalers who own the merchandise they sell but do not physically handle, stock, or deliver it are referred to as __________.

		cash and carry wholesalers
		rack jobbers
		truck jobbers
		manufacturer's representatives
		drop shippers

QUESTION 46

Specialty stores that dominate the market are referred to as __________.

		hypermarkets
		category killers
		specialty outlets
		regional dominators
		general merchandise stores

QUESTION 47

The __________ provided by retailers create value for consumers.

		utilities
		wholesaling functions
		outsourcing
		logistics
		synergies

QUESTION 48

Wholly-owned extensions of the producer that perform wholesaling activities are referred to as

		general merchandise wholesalers.
		cash and carry wholesalers.
		agents and brokers.
		manufacturer's branches and sales offices.
		merchant wholesalers.

QUESTION 49

In the telemarketing industry, issues such as consumer privacy, __________, and industry standards have become a topic of discussion among consumers, Congress, the Federal Trade Commission (FTC), and businesses.

		product quality
		price differences
		ethical guidelines
		on-time delivery
		competitive antics

QUESTION 50

Consumers often view central business district shopping as less convenient because of the lack of parking, higher crime rates, and __________.

		out-dated stores
		a lack of ambiance
		fewer quality restaurants
		few public restrooms
		exposure to the weather