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Question: question 42 the four utilities offered to consumers through retailing...

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QUESTION 42

The four utilities offered to consumers through retailing are

convenience, performance, possession, and form.

time, place, possession, and form.

product, price, place, and promotion.

people, productivity, process, and physical environment.

convenience, consistency, competition, and choice.

QUESTION 43

The wholesalers most prevalent in the hardware, drug, and clothing industries would be __________.

specialty wholesalers

full-line wholesalers

cash and carry wholesalers

limited-line wholesalers

universal wholesalers

QUESTION 44

Your local Safeway grocery store is MOST LIKELY classified as which retail variation based on the number of items it carries?

single-line

full service

full-line

limited service

limited-line

QUESTION 45

Wholesalers who own the merchandise they sell but do not physically handle, stock, or deliver it are referred to as __________.

cash and carry wholesalers

rack jobbers

truck jobbers

manufacturer's representatives

drop shippers

QUESTION 46

Specialty stores that dominate the market are referred to as __________.

hypermarkets

category killers

specialty outlets

regional dominators

general merchandise stores

QUESTION 47

The __________ provided by retailers create value for consumers.

utilities

wholesaling functions

outsourcing

logistics

synergies

QUESTION 48

Wholly-owned extensions of the producer that perform wholesaling activities are referred to as

general merchandise wholesalers.

cash and carry wholesalers.

agents and brokers.

manufacturer's branches and sales offices.

merchant wholesalers.

QUESTION 49

In the telemarketing industry, issues such as consumer privacy, __________, and industry standards have become a topic of discussion among consumers, Congress, the Federal Trade Commission (FTC), and businesses.

product quality

price differences

ethical guidelines

on-time delivery

competitive antics

QUESTION 50

Consumers often view central business district shopping as less convenient because of the lack of parking, higher crime rates, and __________.

out-dated stores

a lack of ambiance

fewer quality restaurants

few public restrooms

exposure to the weather

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