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Question: today i posted chapter 3 on design of products and...

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Today, I posted chapter 3 on DESIGN OF PRODUCTS AND SERVICES. Before you review the chapter, please shortly in 2 paragraphs discuss the process of designing a product/service based on your experience in your life. What are the first through the last steps from the time that the company/person develop an idea until the time that the product delivered to the final customer?
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